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Other Services
ADE
accommodates specialized projects where the root functionality is data
entry but that require other skills & functions too. The following
describes some of special projects successfully executed by ADE:
Fulfillment Labels
ADE
has engineered specialized client data streams to produce shipping
labels for literature and sample product requests. As a part of
the ongoing
production activity, ADE prepares thousands of address labels with
client part codes, and couriers them to a third party
fulfillment operation. Complete with management reports and
instructions this operation allows a consumer response to be keyed and
fulfilled within a few days of receipt at ADE.
Inventory Master
File Creation
Using
various client-supplied catalogs, ad sheets and price lists, an ADE
team located and data entered the required data elements for various
products. Using the results, the client was able to have their IT
team import the inventory master file. This saved dozens of hours of
building the same data inside the order entry application the client
was adopting.
Updating Client
Host Data
Using high-speed connectivity, ADE has pulled
together a team to edit, cleanse and update client order entry system
master reference files. Using client supplied documents and
guidelines, ADE’s team worked around the clock to edit several
thousand inventory items in preparation for an accelerated system
launch date.
Cataloging of Documents
Another project
entailed collecting and cataloging product collateral materials coding
each item with a unique record id. ADE created a master file of each
cataloged item and corresponding binders with actual examples,
including physical description, paper weight, color or black &white,
overall size, number of sheets versus pages, title information,
pertinent codes, etc. This information was compiled into a database
which the client used to further manage the deployment of these 4,000
+ pieces of advertising materials.
Inbound Fax Processing
Many
clients utilize Business Reply Mail for receiving consumer or business
responses to surveys, product information requests, etc. The less
expensive method of receiving these same responses is inbound fax
services, which go directly into data entry. Click here to review
ADE’s
Inbound Customer Fax
service.
ADE
has also responded to a client’s requirement for call center
outsourced work. Click here for a description of ADE’s
Call
Center Projects
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Rebate Processing
Other
Services
Call Center Projects